Category | Regent Tools & ProcessesCustomer Zone Knowledge Base | ||
|---|---|---|---|
Subject | JIRA Service DeskHow-To | ||
Module | Customer ZoneElement | Setting Up Your Customer Account | |
Element |
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| Reviewer | |||||||
| Knowledge Business Owner | Katie Macpherson (Deactivated) |
Steps
Provisioning
In order to access the Regent Customer Zone Portal, your account must first be provisioned by our support staff. To do this please have user from your organization that has access to Customer Zone submit a ticket requesting access. Or you can contact your Regent Technical Account Manager directly and request access. To request access you will need to provide the email account address you wish to associate with your Customer Zone account.
Accessing your Account
When you are provisioned you will receive an email from Regent Customer Zone with a link inviting you to access the portal.
Clicking on that link will bring you to the New Account Landing Page. Please specify your Full Name and password on this page and then click Save and Continue.
This will take you to the request submission main page. At this point your account is configured and you may proceed to submit requests. For more information on how to submit a request please see: Submitting a New Request.
Screenshots
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New Account Landing Page |
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