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DEX configuration Your school has options for four different levels of success/failure notification emails.

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Your school may choose to receive all four, each of which could be sent to different email lists if desired (multiple addresses separated by a comma). It is recommended that schools use email distribution lists, that they control, versus email addresses for specific people. Each distribution list can be configured with a different “From” address if desired, i.e., the emails could appear to have been sent from your own IT department.

By design, Regent Cloud Ops and the Regent DEX team also get gets the high-level emails when a failure occurs in a DEX process.

Please note that a custom stored procedure can be implemented to pull additional information regarding IO Process Notification Emails. A CZ Customer Zone request must be submitted to request for this.

SBL Success/Failure Email Types

1. Admin emails at the Import / Export / FTP, etc. level (General Summary, by design)

Example trigger: An SBL file is not formatted correctly and the entire file failed to load

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  • Note the "Email Server" value will be set by Ops

2. IO Process Notification emails at the Import / Export / FTP, etc. level

Example email scenario: IO Process information such as Total Records, Processed Records, Unprocessed Records

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  • Note the "Email Server" value will be set by Ops

  • Note the "Send email as HTML" is for future use

3. Admin emails at the Group (Process) level (General Summary, by design)

Example trigger: An SBL file is not formatted correctly and the entire file failed to load

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  • Note the "Email Server" value will be set by Ops

4. IO Process Notification emails at the Group (Process) level

Example email scenario: IO Process information such as Total Records, Processed Records, Unprocessed Records

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  • Note the "Email Server" value will be set by Ops

  • Note the "Send email as HTML" is for future use

Example Success/Failure Email Notifications:

View file
nameInvalid file id - 8c1fbed4-d2ea-4285-a13a-b215d5c0de06Example Admin Email for SBL Error.txt
View file
nameInvalid file id - 877e5dfb-acef-48a2-932c-209c9bdc40fcExample Admin Email for Import Queue Error.txt
View file
nameInvalid file id - d9ca32c2-a683-4f35-bbd7-c520447a8817Example Admin Email for SBL Success.txt
View file
nameInvalid file id - 4ba3c764-694e-4dc9-a76e-6c2d8edf1727Example IOProcess Email for Import Queue Error.txt
View file
nameInvalid file id - d3f9e245-f1dc-443e-812d-17fe7d9083c6Example IOProcess Email for Import Queue Success.txt
View file
nameInvalid file id - 6eb000ad-76e4-4b9a-8f13-1556b1fde8adExample IOProcess Email for SBL Success.txt
View file
nameInvalid file id - 75d42511-f3cc-4aec-bcd8-f84b6680f81cExample IOProcess Email for SBL Error.txt
View file
nameInvalid file id - c83ad4f7-8dc1-4b9e-800f-b2d1a4d638bdExample Admin Email for Import Queue Success.txt