DEX configuration has options for four different levels of success/failure notification emails.
Admin Emails at the Import / Export / FTP, etc. level
Admin Emails at the Group (Process) level
IO Process Notification Emails at the Import / Export / FTP, etc. level
IO Process Notification Emails at the Group (Process) level
Samples of each email type are shown below.
Your school may choose to receive all four, each of which could be sent to different email lists if desired (multiple addresses separated by a comma). It is recommended that schools use email distribution lists, that they control, versus email addresses for specific people. Each distribution list can be configured with a different “From” address if desired, i.e. the emails could appear to have been sent from your own IT department.)
By design, Regent IT Ops and the Regent DEX team also get the high-level emails when a failure occurs in a DEX process.
Please note that the IO Process Notification Emails could have a custom Stored Procedure to pull additional information regarding the errors. A JIRA ticket request must be submitted.
SBL Example Emails:
At the Import / Export / FTP, etc. level - Admin emails - Such as an SBL file is not formatted correctly and the entire file failed to load (General Summary by Design)
Notes: When submitting a request to Ops to set this up, the following details need to be supplied:
Success Email: the email address(es) to send 'success' emails to - multiple addresses separated by a
comma
Send Success Email: flag to indicate if 'success' emails should be sent
Failure Email: the email address(es) to send 'failure' emails to - multiple addresses separated by a comma
Send Failure Email: flag to indicate if 'failure' emails should be sent
Email From: can be any address; typically this will always be the default non-reply address:
DEX_Automated_Notification@regent.com
Note the "Email Server" value will be set by Ops
At the Import / Export / FTP, etc. level - IO Process Notification emails - IOProcess information such as (Total Records, Processed Records, Unprocessed Records)
Notes: When submitting a request to Ops to set this up, the following details need to be supplied:
Process Notification SP: this will always be "dex_IOProcess_NotificationDetailsGet" unless specific DEX
development was done to create a new SP for this (per a JIRA ticket)
Success Email: the email address(es) to send 'success' emails to - multiple addresses separated by a
comma
Send Success Email: flag to indicate if 'success' emails should be sent
Failure Email: the email address(es) to send 'failure' emails to - multiple addresses separated by a comma
Send Failure Email: flag to indicate if 'failure' emails should be sent
Email From: can be any address; typically this will always be the default non-reply address:
DEX_Automated_Notification@regent.com
Note the "Email Server" value will be set by Ops
Note the "Send email as HTML" is for future use
At the Group (Process) level - Admin emails - Such as an SBL file is not formatted correctly and the entire file failed to load (General Summary by Design)
Notes: When submitting a request to Ops to set this up, the following details need to be supplied:
Success Email: the email address(es) to send 'success' emails to - multiple addresses separated by a
comma
Send Success Email: flag to indicate if 'success' emails should be sent
Failure Email: the email address(es) to send 'failure' emails to - multiple addresses separated by a comma
Send Failure Email: flag to indicate if 'failure' emails should be sent
Email From: can be any address; typically this will always be the default non-reply address:
DEX_Automated_Notification@regent.com
Note the "Email Server" value will be set by Ops
At the Group (Process) level - IO Process Notification emails - IOProcess information such as (Total Records, Processed Records, Unprocessed Records)
Notes: When submitting a request to Ops to set this up, the following details need to be supplied:
Process Notification SP: this will always be "dex_IOProcess_NotificationDetailsGet" unless specific DEX
development was done to create a new SP for this (per a JIRA ticket)
Success Email: the email address(es) to send 'success' emails to - multiple addresses separated by a
comma
Send Success Email: flag to indicate if 'success' emails should be sent
Failure Email: the email address(es) to send 'failure' emails to - multiple addresses separated by a comma
Send Failure Email: flag to indicate if 'failure' emails should be sent
Email From: can be any address; typically this will always be the default non-reply address:
DEX_Automated_Notification@regent.com
Note the "Email Server" value will be set by Ops
Note the "Send email as HTML" is for future use
Example Success/Failure Email Notifications: