Via The Student Portal
The student has the ability in the student portal to send a message to Regent Award from the Message Center portlet. They would do so by clicking on "Click here to send a message to the financial aid office".
The student is then presented with the Create New Message page where they will enter a subject and the message and then click on the "Send" icon.
This information is displayed in the student's Message Center and also in Regent Award under Messages on the Communications tab.
In order to respond to the student's message, first click on the message and then click on the "Reply" icon.
Type in the response to the message and click on the "Send" icon.
The response will then be posted to the Messages section of the Communications tab and displayed to the student in the Message Center on the Student Portal.