This article describes how to share a request in Customer Zone with another participant in your organization.
Regent's Customer Zone Portal is located here: https://regenteducation.atlassian.net/servicedesk/customer/portal/3
In Regent's Customer Zone Portal, you may share a request with other individuals in your organization that have customer zone accounts.
Do you want to share the request with your entire organization? See this How-To Guide:
Step-by-step guide
- In the Regent Customer Zone Portal, access the request you wish to share
- Click the 'Share' button on the upper right (Screenshot 1)
- Enter the name of the person you wish to share your request with.
- You can view who a request is shared with on the right hand side of the page (Screenshot 2)
Screenshot 1
Screenshot 2
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