6.8.1.0 Known Issues

RS-17860

The Advanced Packaging feature of MAP is displaying the incorrect number of Anticipated Units for some Summer Terms that are set up with 'Anticipate 0 Units for Term' AND when Spring Pell is overridden from the prior/current FAY to the next FAY. 

When using Advanced Packaging and this issue occurs, zero out the units for Summer terms on the screen as desired.

RS-20659

In limited cases, when a client is using the 'Alternate Census Date' and a student is initially packaged after all configured census dates, the initial Pell enrollment status may be incorrect. 

The amount is corrected the next time the student is packaged. 

RS-23752

Regent Award unexpectedly does not show the "Other" option in 'Select the Process that this document facilitates' dropdown for Document setup. 

None.

RS-24121

The Blocking Document for 'Block My Borrowing Tool' is unexpectedly not blocking access to My Borrowing when the document is configured as 'Office Use Only'. 

If the Document Setup is configured with 'Office Use Only' unselected and Publish Portal Configuration, then the functionality works as expected and My Borrowing is not available to the student.

RS-24754

‘Room & Board’ and ‘Personal’ cost items are not included into COA for Fall 2022 on the Awards tab, although all filtering and data criteria are met

A manual cost adjustment is needed, and will need to be removed once the issue is fixed. Indirect costs are calculating correctly for Spring 2023.

RS-25193

Regent Award unexpectedly does not auto-populate 'Net Accepted Amount' for Pell in the PWD tab of the R2T4 wizard, although the award has been previously accepted. Pell is canceled after the Cancel Date.

The 'Net Accepted Amount' must be manually entered and/or paid directly on COD. 

RS-25481

Regent Award is unexpectedly calculating the incorrect amount in Box U - Step 10 in the R2T4 wizard. The amounts calculated in Box U of STEP 9: Title IV Grant Funds for Student to Return are inconsistent with 'Amounts To Return' in STEP 10: Return of Grant Funds by the Student.

None.

RS-25515

In some cases, Regent Award incorrectly calculates Overlapping Academic Year loan amounts.

OAYs need to be reviewed individually and manually adjusted if needed. 

RS-25583

The Review for Additional Subsidized Loan Eligibility document requirement is triggered several times per AY. 

In some cases, change the academic year or change the assigned document to be an Internal Document. 

RS-25605

In limited cases, Regent Award unexpectedly awards loans for a future term despite the aggregate limit being reached.

Loan amounts need to be manually updated.

RS-25706

RS-25987

RS-25935

In some cases, Regent Award unexpectedly duplicates an OAY banner for the same loan or creates an OAY with blank loan periods. 

OAYs need to be reviewed individually and manually adjusted if needed. 

RS-26036

Regent Award unexpectedly does not run the Loans - Overlapping Periods Report.

None.

RS-27724

Regent Award unexpectedly generates ‘Review Overlapping Loan Period from ISIR’ tasks from ISIRs that were already in the system.

Close the tasks.

RS-27813

In some cases, Regent Award is using reject codes from an inactive ISIR to incorrectly determine the student is ineligible for, and therefore cancelling, the Pell Grant.

For students with affected awards, the FA user can switch the Pell Grant awards to be manual, modify the disbursements, and select the Override Eligibility Rules checkbox.

RS-27826
RS-27783

Regent Award is incorrectly updating SAI and SAI formulas when using the ISIR Verification/Correction Wizard to correct non-impactful data points (such as corrections in Grade Level or First Bachelor’s Degree).

Submit corrections via FPS when available.

RS-27903

The Verification Worksheet workflow for a student without an IRS match is unexpectedly:

1. Not populating the family grid after the family section is completed

2. Not asking the student about their filing status and income

3. Erroneously asking the parent about their filing status (even though is IRS match 200 - Successful Match)

The school can use a PDF VWS or alternative document to ask students about their income information. This document can be populated based on a student being selected for verification with no IRS match, who stated they are a non-filer.

RS-28123

The SAI calculated by Regent may not be accurate for Unselected ISIRs or ISIR with V4 tracking group for which FTI tax data was returned for a contributor with ‘blank’ for filing a 1040/1040NR and there is no Updated (manual) Family Size on the ISIR and the Number of Exemptions returned is greater than the Assumed Family Size.

Make any corrections at the FAFSA Partner Portal (FPP).

Note: The Regent-calculated SAI is unofficial and is used at most for interim awarding until the official SAI is received on a new ISIR.

RS-28199

When manually adding an award using Add Award Wizard (AAW), Regent Fund unexpectedly blocks some awards with an error: Accepted Amount is required for awards whose status is Accepted. Please go to Step 1 and provide an accepted amount.

None.

RS-28205

For schools who have adjusted the order of the Menu Settings display in the Student Portal, that order is not saving and displaying as configured.

None.

RS-28194

Technical guidance from ED for 2024-2025 did not note that an ISIR for a Provisionally Independent student will not have the Pell Eligible flag set. In addition to the other Pell eligibility requirements, Regent logic requires the Pell Eligible flag to be ‘yes’ before making Pell awards, including Estimated awards for Provisionally Independent students.  Having confirmed this behavior with ED, Regent will be updating the logic to refer to all other Pell checks for Provisional Independent students.

Clients can manually add the award and select the ‘Override Eligibility Rules’ checkbox.

RS-28240

Guidance from ED for 2024-2025 did not document the process for when a contributor indicates they did file a 1040 or 1040 NR but has an IRS response code equal to 214 (No Return on File) or blank. In this scenario, the current Verification Worksheet does not collect the income tax data information from the contributor. Regent will be updating the Verification Worksheet flow to collect this necessary information and will identify any impacted students.

Clients can manually add W-2 document requirements to collect the necessary information from the student.