6.5.0.0 FAQ

Frequently Asked Questions document is not all-encompassing but provides some very basic information to questions that are projected from the client community. For additional information, please check the Product Brief for this release and the Release Notes and linked material. If you still need more information, submit a ticket through the CZ Portal.

Can any client upgrade to Regent 6.5?

Any client currently using Regent Award may take Regent 6.5 for UAT and ultimately production upgrade.

Any client currently using Regent Review may take Regent 6.5 for UAT and ultimately production upgrade.

Any client currently using Regent Access may take Regent 6.5 for UAT and ultimately production upgrade.

Any client currently using Regent Fund may take Regent 6.5 for UAT and ultimately production upgrade.

Any client currently using Regent Award may take the Regent 6.5 version of Student Experience for UAT and ultimately production upgrade.

Any client currently using Regent Review may take the Regent 6.5 version of Student Experience for UAT and ultimately production upgrade.

Any client currently using Regent Fund may take the Regent 6.5 version of Student Experience for UAT and ultimately production upgrade.

Some Regent Access clients may take the Regent 6.5 version of Student Experience for UAT and ultimately production upgrade. Please work with your Account Manager for additional information. Note: All current customer-specific functionality in the legacy portal may not be available in the new Student Experience portal at this time.

Clients using Regent Award for Salesforce will not need to upgrade to a new Salesforce application version in order to continue current functionality.

What Enhancements are in Regent 6.5?

The 6.5 release addresses product defects as listed in the “Bugs” section of the Release Notes, and also enhancements and new features including:

Smart Form Manager
Present ‘Upload a Form’ Button When Document is Moved Back to Needed or Incomplete Status
New Option to Display $0 Disbursements in Student Portal
Fund Fees Setup and Term Setup: Add Validation to Prevent Deleting Items in Use
Factor Budget into New Award Amount in Awarding Tool
Package Using Actual Loan Fees for COA

Further details on enhancements/new features and a complete list of bug fixes as well as any new scripts and data views can be found in the Release Notes.

The Release Notes also contain information on new configuration options, and a list of updates to the Admin Guide and User Guide.

Will clients be provided with training on the new Smart Form Manager?

Yes, additional documentation and training will be provided to Regent Review and Regent Fund clients. Account Managers will be sending out more information once it is available.

What licenses have access to the Smart Form Manager?

Only Regent Review and Regent Fund licenses have access to the new tool. Clients without one of these licenses can contact their Account Manager for more information.

If I attempt to delete a Term or Fund Fee that is currently in use by the system, what happens?

If a user attempts to delete a Term or Fund Fee that is currently in use, Regent will not allow deletion and will display an error message.

Why do some students show a New Award Amount of $0 for a budgeted fund?

For students with a positive Calculated Eligibility value, but not enough budget to cover a full award if the awards higher in the sorted list of students were to be approved, the New Award Amount will be $0. No awards will be created.

If I manually edit one of the awards listed in the Awarding Tool for a fund, will the other awards adjust?

If users edit award amounts within the tool, the award amounts for the other students do not automatically adjust.

Why should we elect to use the Actual Calculated Loan fees for Cost of Attendance(COA)?

This option will allow you to ‘package to net’ for any Direct Loan type and for any Packaging Philosophy ‘Package To’ option (previously limited to Direct Costs), will display the actual loan fee amounts for a student’s specific loan amounts to the student as COA Loan Fee costs, and will also ensure that there are no Loan Fee COA elements for a student with no Direct Loans.

We currently use ‘Package to Net’ for Direct Loans in Regent. What should we expect with the 6.5 upgrade?
Clients currently using the ‘Package to the Net Loan Amount for Direct Costs’ option for Title IV Direct Loans will automatically be transitioned to use the updated ‘Package Using Actual Loan Fees’ option for all Direct Loans. An improvement to the logic will more accurately anticipate Unsubsidized loan fees when calculating Need for the Subsidized loans that are packaged first during the packaging run. Clients currently using ‘Package to Net’ may see some slight increases to Subsidized eligibility due to this improvement.

We do not currently ‘package to net’ but are interested in using the Actual Loan Fee amounts for COA. How do we implement this?
Clients newly electing to use actual loan fees will select ‘yes’ for the ‘Package Using Actual Loan Fees’ option in Institution Setup (inheritable to the Campus Level) AND will configure an effective date. Use of actual calculated loan fees in COA will be applied to all loans with Academic Years beginning on or after this effective date. The default effective date is July 1, 2023, so if you implement this option at some point in the future, be sure to select a date that will minimize the churn on loans in current academic years.