This feature allows school staff to post a maintenance page without Regent intervention to provide a customized message to students while preventing students from accessing the Student Experience portal.  The maintenance page utilizes the configured colors selected in the Branding Settings on the Portal General tab in Regent Award.  If the setting is turned on and a student attempts to access the portal, either via SSO or non-SSO, the configured Maintenance Page is displayed.  If a user is logged into the portal when the maintenance page is activated and navigates to a different area of the portal (e.g. clicks on Document Requirements Component) and/or click on any action button (e.g. Upload) within the portal, the Maintenance Page is displayed.

Configuration

The Maintenance Page can be configured on the Institution Portal General tab in Regent Award in the Maintenance Settings at the bottom of the page.  An 'Enable' Maintenance Page' checkbox is available that will allow a user with applicable permission to enable the Maintenance Page to display.  A 'Maintenance Page Message' textbox is available for users to enter a customized message that will display to students.  The editor allows the user to apply formatting to the text, and provide HTML to control the display. 

The best practice for using this editor is to type text directly into the editor and then format it using the tools provided.  Users may also type the text into Notepad and copy/paste the text into the editor.  If text is copied and pasted from another editor, the correct formatting may not be applied. See the Student Experience Portal Setup Data Elements for more details.

Permission

A user with the applicable permission will have access to view and edit the Enable Maintenance Page configurations if the 'View/Edit Enable Maintenance Page' permission is enabled under the Institution-level Institution Setup Permissions.