|
RS-13960 | Regent Award | Awarding | Problem: Manual awards were added to a student via the Add Award Wizard (AAW) in an "Offered" or "Estimated" status, and the Manual flag was properly set on the award. Then when a user Accepted the award via the Modify Award Wizard (MAW), the Manual flag was removed from the award. Cause: The MAW incorrectly identified the Manual awards as awards that needed re-evaluation, thus clearing the Manual flag from the award. Fix: Manual awards will remain Manual when modified via Modify Award Wizard. Testing: Add a Manual award for a student via the AAW in an "Offered" or "Estimated" status. Once the award has been added access the MAW and "Accept" the award. Confirm the award is still marked as Manual. |
RS-13759 | Regent Award | Awarding | Problem: A student unexpectedly received a "EST-0041" error, "Disbursement schedule requires attendance, but there is no attendance in payment period." when attempting to run the Export Student Transaction (EST) process. Cause: The EST process checked for attendance on the course enrollment by checking the "attendedYN" flag, which would be set if attendance were provided via the SBL. However, the EST process was not checking for other methods by which attendance can be provided for a student. Fix: The EST process was updated to validate attendance not only when provided via the SBL, but also via Course Overrides and Course Adjustments. Testing: Provide Attended Program Applicable Units greater than zero for a student using the Course Adjustment Wizard. Package the student and then execute the EST for DRI process for the student / payment period. The student should EST without error. |
RS-13701 | Regent Award | Awarding | Problem: Regent Award calculated incorrect Anticipated Units and prorated loan amounts for some undergraduate nonterm students. The students were in a shortened final Remaining Period of Study (RPS) Academic Year (AY). Cause: The school had previously provided manual anticipated units for the RPS, which were being used by Regent Award when packaging. The school had no way of clearing or resetting the manually provided anticipated units value for the payment period, so Regent Award always used that value when packaging the student. The "Reset Anticipated Units" button on the Advanced Packaging screen (within the Modify Award Wizard) was taking no action to clear the manually provided anticipated units unless the student had registered units for the enrollment. Fix: The "Reset Anticipated Units" button logic was updated to allow the user to reset the anticipated units regardless of whether or not the student has registered units on the enrollment. Testing: Navigate to an affected nonterm undergraduate student who has a current Direct Subsidized or Unsubsidized Loan in a shortened RPS final AY. Use the "Reset Anticipated Units" button on the Advanced Packaging screen (within the Modify Award Wizard) to clear the previously entered manual anticipated units. Repackage the student. Refresh the Academic Plan screen. Examine the anticipated units in the final Academic Year. The Anticipated units should match the needed units at the start of the student's final AY. |
RS-13640 | Regent Award | Awarding | Problem: A student had paid disbursements for a previous term. The term had "Actual - Full Time" enrollment. The student was packaged using Modify Academic Plan wizard (MAP), Step 2 - Advanced Packaging. The wizard unexpectedly changed the term's enrollment level to "Actual - None" and zeroed out the already-paid disbursements in the term. Cause: Regent Award ignored course enrollments during the Advanced Packaging Process via MAP where a program change occurred. Fix: The Regent Award logic has been modified so that data from course enrollments for completed programs are used during the Advanced Packaging Process of MAP Testing: Navigate to an affected student who has an already-paid disbursements in a prior term with "Actual - Full Time" enrollment and a program change. Package the student using Modify Academic Plan - Advanced Packaging. Continue through the wizard. The Academic Plan preview should show the prior term with "Actual - Full Time" enrollment level. The paid disbursements should keep their original amounts and paid amounts. Finish the wizard and refresh the Academic Plan screen. Examine the award amounts and disbursements. The awards and disbursements should show their original paid amounts. |
RS-13551 | Regent Award | Awarding | Problem: A user added attended units to a student using a payment period course adjustment. The Academic Plan unexpectedly failed to show the update to the attended units. Once the student was exported for EST, Regent Award displayed a validation error of EST-0041 (Disbursement schedule requires attendance, but there is no attendance in payment period.) Cause: Regent Award was incorrectly using Attempted Program Applicable Units instead of Attended Program Applicable Units to display and calculate attendance in the payment period. Fix: The Regent Award logic has been modified to use the Attended Program Applicable Units for EST validation. Testing: Navigate to a term student who does not currently have attendance in the term and has a disbursement schedule configured to require attendance. Add a payment-period level course adjustment, with positive program applicable attended units. Package the student via the Modify Award Wizard (MAW). Refresh the Academic Plan screen. The Academic Plan should show the changed amount of "Atten" units. Run Export Student Transactions (EST) for the student's awards in the term. The disbursements should successfully export without displaying the EST-0041 validation error. |
RS-13493 | Regent Award | Awarding | Problem: A user added and saved a new course adjustment for a payment period in an inactive program. After the course adjustment was saved, the payment period was unexpectedly blank on the Course Adjustments grid. Cause: The Regent Award UI logic was using the incorrect database data lookup for inactive programs. Fix: The Regent Award Course Adjustment Wizard has been modified to allow adding Course Adjustment to an inactive program. Testing: Navigate to an affected student. Add and save a new payment-period level course adjustment. Examine the list of course adjustments in the course adjustment wizard. The course adjustment list should show the payment period names for all PP-level course adjustments. Select and edit the course adjustment. The screen should show the payment period name. |
RS-13435 | Regent Award | Awarding | Problem: For some nonterm students close to their NSLDS aggregate loan limits, Regent Award calculated incorrect award amounts that were twice the expected eligible amounts. Cause: The problem was caused by wrong Loan Aggregate balances update for closed/past awards disbursements. As a consequence, Loan Aggregate balances were exceeded. Fix: The award logic calculation was updated to ensure that Regent Award did not allow awarding limits to be exceeded for active/future awards. Testing: Navigate to an affected nonterm student who has aggregate loan amounts close to the maximum aggregate limits. Edit the student's loans in the Modify Award Wizard (MAW). Examine the Calculated Eligibility amounts. The eligible amount for each loan should not cause the student's loans to exceed the aggregate total limits. |
RS-13409 | Regent Award | Awarding | Problem: A student's Pell in a term was unexpectedly half the expected amount. Regent Award unexpectedly cancelled the existing correct disbursements and replaced them with Year Round Pell (YRP) disbursements totaling half the expected amount. Cause: The issues was caused by the new requirement for YRP, i.e. because the YRP flag was present and there was a canceled disbursement in the payment period, the amount was distributed incorrectly. Fix: The Regent Award logic has been modified correctly distribute Pell and applied changes to the rule for the YRP calculation. Testing: Navigate to an affected student who has a Pell award. Package the student via Modify Academic Plan (MAP) and refresh the student. Review the amounts. The term will have the correct, full-time Pell awarded. On the Academic Plan, click the amount to view the Disbursement Details. The disbursement details should show the expected disbursements. The disbursements will not be marked "YRP." |
RS-13132 | Regent Award | Awarding | Problem: A student was close to 600% Pell Lifetime Eligibility Usage (LEU) limits. Regent Award awarded a Pell amount $1 more than expected. The dollar difference put the student over the 600% Pell limits. Cause: Regent Award unexpectedly rounded up instead of truncating or rounding down the final Pell disbursement. Fix: The Regent Award logic has been modified to check for amounts exceeding LEU limits. If the amount would exceed 600.000%, the system will truncate or round down the amount to the nearest dollar or penny, as configured in the Fund Setup. Testing: Navigate to an affected Pell-eligible student who is close to their Pell LEU limit. Package the student via Modify Academic Plan (MAP). Refresh the student and confirm the final total Pell amount does not exceed 600.000%. |
RS-13130 | Regent Award | Awarding | Problem: A student had COD Rebuild loans in an AY. A user cancelled a non-Title-IV fund. The system unexpectedly did not award the next fund in the packaging philosophy. That new fund was another non-Title-IV fund. Cause: Regent Award unexpectedly blocked the new non-Title-IV award because a COD Rebuild loan existed in the award period. In addition, the system incorrectly evaluated the loan period dates using the same logic as Title IV loans. Fix: Regent Award correctly packages new awards for non-Title-IV funds. The system allows new awarding from those funds, without considering COD Rebuild loans or the Title IV loan period logic. Testing: Navigate to an affected student who has unmet COA and who has Title IV Rebuild loans in a current award period. Clear any blocking Documents or other packaging blockers. Award a non-Title-IV fund using Add Award Wizard (AAW). Edit the just-added award, and cancel it. Repackage the student via Modify Academic Plan (MAP) wizard. Refresh the student. The system will automatically award the next fund in the Packaging Philosophy. |
RS-13123 | Regent Award | Awarding | Problem: In some cases, the Modify Award Wizard (MAW) did not include loan periods for all terms/ payment periods in an Academic Year (AY) when attempting to update the award amounts. Cause: The award was initially assigned to a loan period not covering all terms/ payment periods preventing the user from adjusting disbursement amounts. Fix: Regent Award logic has been modified to verify the assignment of the awards to the loan period, edit the disbursement amounts, and include all valid terms/payment periods when utilizing the MAW. Testing: Navigate to an affected student. Package the student via the Modify Academic Plan (MAP) and refresh. Go to Awards Tab and modify the loans for AY the student is currently attending. Enter an Accepted Amount and select the Override eligibility checkbox. Proceed to the Step 2. Ensure that MAW displays the appropriate terms/ payment periods for the AY and that the Amount field for all payment periods are available to update. |
RS-12494 | Regent Award | Awarding | Problem: Some loans should have had Direct Loan eligibility in some terms, but those terms were unexpectedly not awarded loan dollars. When a user tried to edit the loans in Modify Award Wizard (MAW), MAW displayed an unexpected error: Payment Periods are not in the Loan Period. Cause: Regent Award miscalculated the the Loan Period Start/End dates during the MAW process. Fix: The Regent Award logic has been modified to recalculate the Loan Period Start/End dates to cover all eligible payment periods. Testing: Navigate to a student who has an existing affected loan, with loan eligibility but no loan dollars in part of the Academic Year. Edit the loan in MAW. The system will calculate the loan amount based on every eligible consecutive payment period. Confirm that MAW does not give display the error. After the loan is edited, the Loans tab dates will show the Financial Award Begin and End dates including all terms with nonzero loan dollars. |
RS-13764 | Regent Award | COD | Problem: A school configured a Task to restrict packaging for a specific fund, Federal Pell Grant. A student had that Task and a Federal Unsubsidized Loan. When the school tried to export the loan to COD, the system unexpectedly prevented the loan from exporting. Cause: When the COD Export process checked for Task restrictions, it incorrectly applied the restrictions to all funds instead of just the funds configured on the Task Setup. Fix: The COD Export process was corrected to consider the specific configured funds when checking for Task restrictions. Testing: Configure or use a Task to restrict packaging and positive disbursements for only a specific COD-related fund. Navigate to a student who has that fund and other COD-related awards. Confirm that the Task is the only packaging blocker. Export to COD for that student, choosing all the student's awards. The other awards should export successfully. The restricted fund should not export. The student's Activity Log should show an error that the restricted fund failed to export due to the open task. |
RS-12664 | Regent Award | COD | Problem: Loans reported to COD had Financial Award Period (Loan Period) Start/End dates that did not fully cover the Academic Year. This resulted in Reject Code 046 being returned from COD. Cause: Optional Summer term was excluded from the standard Academic Year by Regent Award when the loans were exported to COD, as the term was considered to be a part of the preceding year. Fix: A check was added to include the optional term in the Academic Year when it starts (is the header) the Academic Year of the active program. Testing: Package a student. Open the Academic Plan tab. Select a loan with a non-zero amount in "Accepted" status and click on the Disbursement Details. Run EST for DRI. Run Export to COD. Navigate to the COD Tab and review the loan's Financial Award Period Start/End dates to ensure that the include the optional Summer Header term. |
RS-3522 | Regent Award | COD | Problem: When disbursements were released directly on COD and the COD Web Response (WB) files imported, to update the disbursement status, Regent Award failed to recognize the loan had been paid. When the students were packaged after the October 1 loan fee change, Regent Award unexpectedly cancelled and recreated the loans with a new Loan Origination Fee. The original paid disbursements were unexpectedly marked as unpaid (DRI=false) and zeroed out. Cause: Regent Award had unexpectedly cancelled & recreated payed loans were the Federal Award ID and Federal Award year did not match. Fix: An update was made to the Regent Award logic so that paid loans are not canceled in the event of a new Federal Award Year with updated fees. Testing: In order to test this update, you must have access to a Time Machine environment and cCOD WB files. Set the server date to before October 1. On a test student with a scheduled disbursement, mark the disbursement as paid by importing a COD WB data file. Package the student via the Modify Award Wizard (MAW) and refresh the student. Change the server date to a date after the October 1 loan fee change. Package the student again via MAW and refresh the student. Regent Award should keep the original loan intact with its original Loan Origination Fee. The paid disbursements should still be marked "Paid" at the original amounts. |
RS-13803 | Regent Award | Configuration/Setup | Problem: A validation error occurs while updating Fund Setup for a fund with the "Additional COA Requirements" option enabled. Cause: Regent Award incorrectly processed values for date/time fields. Fix: Validation checks were updated to prevent date/time errors. Testing: Navigate to Administration, and then Fund Setup. Select any fund with the "Additional COA Requirements" option enabled/checked. Update Fund Setup and Save. Verify that no validation errors occur. |
RS-13727 | Regent Award | Configuration/Setup | Problem: In Fund Setup, on the General tab, when an Administrator edited a Federal fund and saved the changes, the screen showed unexpected errors such as "The value 'null' is not valid." Cause: Regent Award did not correctly populate and save empty values for Positive/Negative Cease Date fields in the Cease Disbursement settings section. Fix: System checks were updated to allow empty values for Cease Disbursement settings. Testing: Navigate to Administration, Fund Setup. Filter for funds with a source of Federal. Make an edit to one of the Federal funds and Save. The changes should save without error. |
RS-13558 | Regent Review | Data Views | Problem: Modify the Regent Award Activity Load Data View to include additional reporting possibilities and metrics gathering from the Activity Log Entry related tables such as, the ISIR Record Data Id, Documents Requirements Id, Communication Process Student Id, Payment Period Id, and Student Message Id. Cause: The Regent Award Database did not allow mapping to the Activity Log Entry data for schools to gather and query custom metrics. Fix: Regent has created two new versions of the dataviews to assist schools: - dataExtract_ActivityLog_View_v001
- dataExtract_ActivityLog_Last120Days_View_v002
Testing: Review the Regent Award Database Activity Log Views. Ensure the views have the foreign keys listed above, in the problem statement, that will allow schools to link to the requested tables. |
RS-13233 | Regent Award | Data Views | Problem: The ISIR Dataview was missing information related to Identity Verification Results. Cause: A Dataview that surfaces the data from the StudentIdentityHighSchoolVerificationResult table was missing. Fix: The new view titled dataExtract_StudentIdentityHighSchoolVerificationResult_View_v001 was created. Testing: Ensure that Code, Identity / High School Verification Results, Verification Tracking Group Number, Student is Active?, Days Since Verification Documents Assigned, Student Exported, and Export Date are available on the ISIR Dataview. |
RS-13383 | Regent Award | EST/Disbursements | Problem: Students that were eligible to disburse WG-PNP, but were not showing as "disbursed" on the Wisconsin HEAB Roster, were being paid via the Export Student Transactions (EST) process. Cause: The ruleset to check for matching disbursement amounts in Regent Award and on the Wisconsin HEAB Roster prior to EST was not implemented. Fix: A ruleset with the required EST checks for matching disbursement amounts in Regent Award and on the Wisconsin HEAB Roster was added. Testing: Review Actual EST for disbursements for the following scenarios: - $0 Disbursement on the Wisconsin HEAB Roster
- >$0 Disbursement on the Wisconsin HEAB roster where the Disbursement amount in Regent Award matches the Disbursement Amount on the Wisconsin HEAB Roster
- >$0 Disbursement on the Disbursement roster where the Disbursement amount in Regent Award does not match the Disbursement Amount on the Wisconsin HEAB Roster
|
RS-13203 | Regent Award | EST/Disbursements | Problem: A school set an ISIR to "Package Using Corrected active ISIR, not transmitted." When the school tried to pay the disbursement via the Export Student Transactions (EST) for DRI process, Regent Award presented an unexpected error: EST-0009, Award is blocked due to ISIR correction had been exported and no response has been received. A fund can be paid via EST when the school chooses “Package using Corrected ISIR, not transmitted” if the fund's configuration for "ISIR Correction Response is Required for Disbursements" is False or not checked. Otherwise, a corrected ISIR must be received in order to pay the fund via EST. Cause: Incorrect validation prevented the disbursement from being verified as valid for the EST process. Fix: The validation logic was corrected to allow a student to be packaged and disbursed using a corrected active ISIR that was not transmitted. Testing: Navigate to an affected student with an ISIR set to "“Package Using Corrected active ISIR, not transmitted" in the ISIR Verification / Correction Wizard. Package the student. Run the EST process for the appropriate fund/payment period. The disbursement should export successfully. |
RS-12682 | Regent Award | EST/Disbursements | Problem: The Export Student Transactions (EST) process results in an error of EST-0059 (Student is queued for packaging and disbursements cannot be determined at this time) that prevented disbursement from releasing. Cause: The Course Enrollment (CE) data created during the packaging process was not marked by Regent Award as processed therefore causing multiple students to be blocked for packaging. Fix: The Regent Award logic has been modified to run as a part of packaging and validate the status of the CE data. Testing: Navigate to an affected student(s). Package the student(s) via the Modified Academic Plan (MAP) wizard. Refresh the student(s). Run Export Student Transactions process. Confirm no errors should occur at disbursements details EST tab. |
RS-12724 | Regent Review | ISIR Processing/Verification | Problem: After making changes in ISIR Verification/Correction Wizard (fields 26 and 29) changes were not reflected in Step 2 of the ISIR Verification/Correction Wizard. Cause: The issue was caused by a code change that had been applied to the ISIR Verification/Correction Wizard to correct a previous issue to separate Dependent and Independent student questions. Fix: A code change has been applied to the ISIR Verification/Correction Wizard to reflect changes in the ISIR Verification/Correction Wizard Step 2. Testing: Navigate to the ISIR Verification/Correction Wizard and enter corrected values in fields 26 and 29. Ensure the changes are displayed. Proceed to Step 2 and confirm the changes are reflected as Previous and New values. |
RS-12632 | Regent Award | ISIR Processing/Verification | Problem: When processing an Independent students through the ISIR Verification Wizard, Regent Award users were unexpectedly being presented with parent-related questions on Step 2 of the wizard. Cause: This issue was addressed in the 4.3.0.0 release, however, not all possible use cases were considered in the implementation. Therefore, parent questions appeared when a corrected ISIR was rejected. Also, double-clicking on the "Continue" button on the first step of the wizard lead to an error which resulted in the screen freezing. Fix: Regent Award logic has been modified to separate Dependent and Independent student questions, including cases where the correction was rejected. Double-clicking on the "Continue" button is no longer possible. Testing: Navigate to an Independent student and start the ISIR Verification Wizard for an ISIR that requires verification. Ensure that parent-related questions are not presented on Step 2 of the wizard. Follow the same steps for a Dependent student and ensure that both student and parent-related questions are shown on Step 2 of the wizard. |
RS-13799 | Regent Award | Packaging | Problem: When using the Institution Setup option "Package to the Net Loan Amount for Direct Costs," some students were unexpectedly packaged with Direct Unsubsidized Loan awards for a portion of the Direct Subsidized Loan fees. Cause: When determining the fees for "Package to Net" calculations, the system was using fees from an incorrect payment period, and in some cases, the fees could not be found. Fix: The system was corrected to ensure that the correct payment period is used when determining fees and creating estimated scheduled disbursements. Testing: Re-package an affected student. The Direct Unsubsidized Loan award should be cancelled and the Direct Subsidized Loan fees included in the amount of the Direct Subsidized Loan award. |
RS-13665 | Regent Award | Packaging | Problem: Regent Award repeatedly reduced a student's paid Federal Direct Unsubsidized Loan amount by $4 increments. Cause: Regent Award did not take into account the release statuses of formula values (awards) used for the calculation of eligible Unsubsidized Loan. That caused a reduction to the loan, which repeated during each packaging cycle. Fix: Regent Award logic has been modified to prevent erroneous loan reduction after each subsequent packaging. Testing: Navigate to an affected student. Open the Academic Plan and verify the Unsubsidized Loan amount. Run the EST for AR via the Export EST Process. On the Activity Log tab and confirm a successful EST export. Package the student via Modify Academic Plan (MAP.) Refresh the student. Review the Academic Plan and verify the Unsubsidized Loan amount has not changed. Click on the Disbursement details for Unsubsidized Loan. The options for Run EST for DRI and Run EST for AR should be inactive as all disbursements have been already paid. Run EST for AR for all students via the Export EST Process. Package the student via MAP and refresh. Confirm the Unsubsidized Loan amount remains unchanged. |
RS-13622 | Regent Award | Packaging | Problem: Some manual Academic Years had duplicated loan period dates. When the extra loan periods were removed via a cleanup script, the packaging process unexpectedly recreated the duplicated loan periods. Cause: When Regent Award packaged multiple user-defined loan periods, the system did not consider the ordering of the manual loan periods in sequence. As a result, sometimes the system created extra loan periods when none were needed. In addition, when a user-defined loan period matched the "default" year-long loan period dates, the system did not reassign awards' loan periods to the "default" loan period. Fix: Regent Award now has improved logic for sequencing manual loan periods, and for managing year-long loan periods. The priority order changed for packaging manual loan periods. When Regent Award packages user-defined manual Loan Periods, the system first looks for loan periods that are used in packaging. Then, Regent Award considers whether additional loan periods are on the default loan period. Finally, the loan periods are ordered by internal database ID. Additional logic improved handling of year-long loan periods. If a loan period's dates and FAY all match the year-long default loan period, and the loan period is not already linked to a user-defined manual loan period, then the system links the loan period to the default loan period. Testing: Run the data-cleanup script, if necessary. Navigate to an affected student who has duplicated loan periods in a Manual Academic Year. Package the student. Open the Program Management Wizard (PMW) and edit the Manual AY. Examine the Loan Periods. Each loan period should be unique, with a different set of dates and/or different Federal Award Year. Confirm no duplicates loan periods appear. |
RS-13577 | Regent Award | Packaging | Problem: A user manually cancelled and zeroed out a paid award that had been awarded via a satisfied document. The system unexpectedly failed to negatively EST the paid amount. Cause: Regent Award was incorrectly keeping the award's amount at the sum of the award disbursement's paid amount, in a manual cancel scenario. Fix: The Regent Award logic was modified to allow to set the award amount to $0 in a manual cancel scenario and allow EST processing. Testing: Navigate to an affected student who has a paid award in a current term. Manually cancel and zero out the award and disbursement amounts using Modify Award Wizard (MAW). Export Student Transactions (EST). In the Process Log, select the Export Student Transactions process and confirm the funds produced a negative EST. View and refresh the student's Academic Plan. The Paid Amount should now be $0. |
RS-13567 | Regent Award | Packaging | Problem: The current award amount of a rebuild award could not be updated via the Modify Award Wizard (MAW). Cause: Regent Award unexpectedly recalculated the Accepted Amount value for rebuild awards being adjusted via MAW. Fix: A condition was added to prevent Regent Award from automatically recalculating the Accepted Amount of rebuild awards being manually adjusted by the end user via MAW. Testing: Navigate to an affected student. Edit a rebuild award via the Modify Award Wizard. Select the Override Eligibility checkbox. Verify the original award amount. Adjust the New Offer and Accepted Amount fields. Proceed to Step 2. Verify that the Adjusted Total field was updated with the same amounts that were entered on Step 1. Return back to the Step 1 to verify that the edited Accepted Amount is not reverted back to the original value. |
RS-13463 | Regent Award | Packaging | Problem: A term semester student was awarded normal 100% Pell. However, the system unexpectedly did not award the additional 150% Year Round Pell (YRP) for the third term. Cause: Regent Award incorrectly attributed a Pell amount from the 17-18 Federal Award Year (FAY) to the Pell Lifetime Eligibility Used (LEU) when a manual award exists. Fix: The Regent Award logic has been modified to prevent an incorrect Pell LEU update by setting/resetting the aggregate fund balances when determining a YRP eligible amount on a manual award. Testing: Navigate to an affected student who has Pell eligibility and three full-time enrolled terms in FAY 2018-2019. Package the student via Modify Academic Plan (MAP) and refresh the student. Confirm Regent Award created a 2019 Pell award for all three terms. |
RS-13411 | Regent Award | Packaging | Problem: Incorrect Calculated Eligibility amount displaying for the 2018-2019 Pell Federal Award Year (FAY) in the Modify Award Wizard (MAW.) Cause: Regent Award miscalculated Pell eligibility when the award amount was manually updated with a lower eligible amount. Fix: When calculating Pell eligibility, Regent Award now considers the fully eligible payment period amounts rather than the manual values. Testing: Navigate to an affected student who has Pell eligibility and full-time enrolled terms in FAY 2018-2019. Package the student via Modify Academic Plan (MAP) and refresh. Access MAW. Confirm the calculated eligibility displays the 2018-2019 Pell FAY. |
RS-13410 | Regent Award | Packaging | Problem: A student had $1 of Direct Costs remaining after packaging. The system unexpectedly did not automatically package a $1 institutional award. Cause: The problem occurred because of the added award amount check that is equal to or less than $1 and will zero the award out. Fix: The Regent Award logic has been modified with the next logic: add a check for award amount that is less than $1 to prevent zeroing a $1 award. Testing: Navigate to an affected student who is packaged to Direct Costs. Repackage the student via Modify Academic Plan (MAP) and refresh the student. Navigate to the Awards tab and review the student's Direct Costs to the total award amounts. The system will package the student for all the remaining direct costs. |
RS-13386 | Regent Award | Packaging | Problem: A cancel/recreate error message was displayed in Regent Award when attempting to cancel a manual award in "Offered" status via the Modify Award Wizard (MAW). Cause: Regent Award did not accurately maintain the cancel and recreated flag on the manual award and prevented the award from updating to a "Cancelled" status. Fix: The Regent Award cancel/ recreate logic modified to remove the incorrect flag. Testing: Locate a student who has a manual loan awards in "Offered" status. Edit the manual loan award via MAW and adjust both the New offer and Accepted amounts. Proceed to Step 2 of the MAW and ensure the error does not display. Navigate to the Academic Plan tab and repackage the student via Modify Academic Plan. Ensure the student's Academic Plan and manual award has been updated. Return back to the Awards Tab and Step 1 of the MAW. Change the manual award status to "Cancelled". Proceed to Step 2 of the MAW and confirm the error does not display. |
RS-13381 | Regent Award | Packaging | Problem: A Federal Direct Subsidized Loan is unexpectedly not distributed equally between eligible payment periods within an Academic Year (AY) and in some cases may have inadvertently prorated the eligible payment periods. Cause: Regent Award was unexpectedly creating disbursement for all payment periods in the AY from the balance tracker instead of taking the correct share when creating the award disbursements. Fix: Regent Award modified logic to take a full share when a student is in last eligible payment period where the number of eligible payment periods is not equal to the number of award disbursements for the Remaining Period of Study (RPS.) Testing: Navigate to an affected student who has RPS which covers entire AY where the remaining period has Less Than Half Time (LTHT) units. Package the student via Modify Academic Plan (MAP) and refresh. Ensure that Subsidized Loan amount is split equally between eligible payment periods and making certain that the amount is adjusted based on the "Award Full Eligibility for Eligible Periods Only" option value. |
RS-13379 | Regent Award | Packaging | Problem: The Add Award Wizard (AAW) and Modify Academic Plan (MAP) unexpectedly displayed an error : Failed to Process. Error Msg: Award Period with duplicate key found on attempt to add award/package a student Cause: Duplicated award periods were created for an Academic Year #0 when import awards process was performed for a student. Fix: Regent Award logic was modified to merge duplicated Award Periods for Academic Year #0 when the Batch Package Process or MAP are run. Testing: Navigate to an affected student. Package the student via MAP. Ensure the errors does not display. Refresh the student. Proceed to the AAW and add an award. Choose a fund and payment period. Click 'Proceed'. Ensure the no error does not display. |
RS-13370 | Regent Award | Packaging | Problem: A student who had an abbreviated period had a course that ended after the abbreviated period end date. In this scenario, the weeks of the course are split, meaning a portion of those weeks should be counted in the abbreviated period and a portion in the first Payment Period of the next Academic Year (AY), where the course ended. The weeks of the course taken during the abbreviated period were not properly counted during the abbreviated period AY. Cause: Regent Award was not using the Course Enrollment data, which properly counted the number of weeks of the course that should count in each AY. Fix: Regent Award now uses the Course Enrollment data to determine the number of weeks that should be counted for the course in each respective AY. Testing: Find a student who has an abbreviated period that contains a course that ends after the end date of the abbreviated period. Ensure that the portion of the course weeks that were enrolled during the abbreviated period are counted in the abbreviated period AY, and the portion of the course weeks that occurred after the abbreviated period end date are counted in the first Payment Period of the next AY. Furthermore, none of the course weeks will be double counted between the two periods. |
RS-13269 | Regent Award | Packaging | Problem: Regent Award unexpectedly did not create a student's Pell award. The student had used 100% of that FAY's regular Pell at a different institution, but was eligible for additional, Year-Round Pell (YRP) funding. Cause: The system was awarding YRP funding by adding onto to existing Pell awards. Because the student did not have any regular Pell eligibility, the system did not create the initial, normal Pell award. The Year-Round Pell could not be added on to the missing Pell award. Fix: When Regent Award checks for Year-Round Pell funding, and finds nonzero YRP eligibility, the system will create a new Pell award if the student does not have any existing Pell award for that FAY. Testing: Navigate to an affected student who has used 100% Pell at a different institution for the current Federal Award Year, and who has some remaining 150% Pell eligibility. Package the student, such as with the Modify Academic Plan wizard. Regent Award should create the Pell award for the eligible payment period. The amounts for all institutions should not exceed 150% of the total Pell eligibility for that FAY. |
RS-13249 | Regent Award | Packaging | Problem: An unexpected error blocked packaging: Error Msg: Duplicate Pell Award FAY#2018 and FAY#2019 (cross FAY amounts) detected on Payment Period where the student did not have a duplicated Pell award. Cause: The problem appeared due to a crossover payment period (Summer) having a non-empty disbursement in the following Federal Award Year (FAY). The payment period became eligible for the current FAY, the system created a new disbursement in the current FAY and attempted to cancel/delete one in the following FAY. However, the following FAY is blocked and cannot be cancelled due to a pending ISIR correction. Fix: The Regent Award logic has been modified and applied. If there is a disbursement in the next FAY, the crossover payment period will be blocked in the current FAY and will not be disbursed until the following FAY ISIR correction are completed. Testing: Navigate to an affected student. Package the student via the Modify Academic Plan (MAP) wizard. The student should package without error. Refresh the student. Confirm the Pell is awarding in crossover terms and total Pell FAY amounts are correct on the Academic Plan. |
RS-13230 | Regent Award | Packaging | Problem: Regent Award unexpectedly awarded a student 2017-2018 Pell at 200% of the annual limit. The 150% disbursements were missing the Year Round Pell (YRP) indicator. Cause: This issue was caused when a Pell award with more than 100% on the rebuild/import is loaded, Regent Award did not correctly determine the YRP disbursements when looping over the payment periods in the Federal Award Year (FAY). Fix: The Regent Award logic was modified to sett the YRP flag to True on the subsequent disbursements for instances where 100% of normal Pell is met. Testing: Navigate to an affected student who is eligible for 150% Pell, and who has a COD Rebuild Pell award in an AY#0. Package the student via Modify Academic Plan (MAP) and refresh the student. Review the Pell amounts on the Academic Plan. The Pell should only be awarded up to 150% of the annual Pell limit. The later, 150% disbursements should be marked as "YRP" in the Disbursement Details. If the Pell eligibility reached 150% before the crossover payment period, and the crossover payment period is set to exhaust the current year, then any Pell in the crossover PP should be from the next FAY. |
RS-12971 | Regent Award | Packaging | Problem: In some cases, the enabled 'Split weeks' functionality did not allow a non-term student to advance correctly to the next Academic Year (AY). Cause: An incorrect data type at the database level caused a rounding issue that prevented the Course Enrollment from closing as expected. Fix: Regent Award logic has been modified to avoid the rounding issues for data type stored weeks. Testing: Enable the 'Split Weeks Across Payment Period for Non-Term Only' configuration setting at Institutional level to Yes, if required. Reload RNA Setup at the Enterprise level. Load a SBL file that gives a non-term student enough units (24/24) but not enough weeks (47/48) for Academic Year 1. Package the student via Modify Academic Plan (MAP) and refresh. Ensure the student has successfully progressed into the first payment period of AY 2. |
RS-12674 | Regent Award | Packaging | Problem: When the configuration item "Auto-Cancel Excluded Title IV Disbursements for R2T4" was set to a value of "Yes," and an R2T4 reversal was performed, the student's loans did not reverse correctly. Cause: When "Auto-Cancel Excluded Title IV Disbursements for R2T4" is set to "Yes," Regent Award should automatically cancel Title IV disbursements (except FWS) in the R2T4 period that were excluded from the R2T4 calculation. However, when finalizing the R2T4, the system was not checking whether the disbursement was already reduced by the R2T4 calculation, so it was canceling the disbursement completely rather than leaving it at the R2T4 calculated amount. This impacted reversals because the system then did not have the correct award data to restore the canceled disbursements. Fix: A check was added so that when "Auto-Cancel Excluded Title IV Disbursements for R2T4" is on, the system will only cancel the disbursement fully if it was not included in the R2T4 calculation itself. Testing: Ensure that "Auto-Cancel Excluded Title IV Disbursements for R2T4" is set to a value of "Yes" and that your student has some Title IV funds that should be excluded from the R2T4 calculation. Perform the R2T4 and Finalize the wizard. Package and run EST to ensure that 1) awards included in the R2T4 calculation are reduced in accordance with the wizard calculations and 2) awards excluded from the R2T4 calculation are canceled. Then perform an R2T4 Reversal and Finalize the wizard. Ensure that all of the student's awards are replaced in the proper amounts according to the academic plan prior to the original R2T4 calculation. |
RS-12544 | Regent Award | Packaging | Problem: Paid awards disappearing from the Academic Plan after packaging the student via the Modify Academic Plan (MAP) wizard. Cause: An award was added to a deleted loan period during the packaging and not displaying the Academic Plan. Fix: The Regent Award logic has been modified to move award into an active loan period. Testing: Navigate to an affected student. Package the student via MAP. Refresh the student. Verify that Process Log contains no errors related to packing. Confirm that paid awards are displaying on the Academic Plan. |
RS-11784 | Regent Award | Packaging | Problem: When the configuration item "Auto-Cancel Excluded Title IV Disbursements for R2T4" was set to a value of "Yes," and an R2T4 was finalized, Pell disbursements that included in the payment period as a Post Withdrawal Disbursement were canceled. Cause: When "Auto-Cancel Excluded Title IV Disbursements for R2T4" is set to "Yes," Regent Award should automatically cancel Title IV disbursements (except FWS) in the R2T4 period that were excluded from the R2T4 calculation. However, when finalizing the R2T4, the system was not checking whether the disbursement was already reduced by the R2T4 calculation, so it was canceling the disbursement completely rather than leaving it at the R2T4 calculated amount. Fix: A check was added so that when "Auto-Cancel Excluded Title IV Disbursements for R2T4" is on, the system will only cancel the disbursement fully if it was not included in the R2T4 calculation itself. Testing: Ensure that "Auto-Cancel Excluded Title IV Disbursements for R2T4" is set to a value of "Yes" and that your student has scheduled Pell disbursements will result in a PWD. Perform the R2T4 and verify the PWD amount . Finalize the R2T4 wizard. Package the student via MAP and run EST to ensure that awards included in the R2T4 calculation are reduced or maintained in accordance with the wizard PWD calculations. |
RS-11525 | Regent Award | Packaging | Problem: An unexpected error blocked packaging: Error Msg: Duplicate Pell Award FAY#2018 and FAY#2019 (cross FAY amounts) detected on Payment Period where the student had a finalized R2T4. Cause: Regent Award applied incorrect Pell rounding method that resulted in overawarded by $1 in a crossover payment period for the Academic Year having a finalized R2T4. The crossover payment period received $1 and a duplicated error occurred. Fix: The Regent Award logic was modified to correct the Pell rounding method and avoid overawarding. Testing: Navigate to an affected student. Package the student via Modify Academic Plan (MAP). Ensure the error messages does not display. Refresh the student and confirm the Academic Plan is updated accordingly. |
RS-13291 | Regent Award | Program Change | Problem: A Not Substantially Equal (NSE) program change resulted in the removal of a previously active program in Regent Award. Cause: During the program change process Regent Award used the enrollments associated to previously active programs. Fix: Regent Award logic has been modified to add a code condition that uses the correct enrollments for a new program when a program change is performed. Testing: Load a SBL file with Program A information to create a student. Package the student via Modify Academic Plan (MAP) and refresh the student. Load the SBL file with Program B information. Package the student via MAP and refresh the student. Perform a NSE program change. Load the SBL file with Program C information. Now Program C will be active. Package the student via MAP and refresh the student. Import the SBL file with courses for Program C. Package the student via MAP and refresh the student. Confirm that Program A remains intact on the Academic Plan. |
RS-12636 | Regent Award | Program Change | Problem: The error message 'Failed to Process. Error Msg: Payment Period's [-69] Federal Award Year #1 was not found in the cache.' occurs when attempting to package a student via the Modify Academic Plan (MAP) wizard. Cause: The calculation mismatch took place for both term and non-term academic year start/end dates. As a result, the anticipation for the subsequent academic year was calculated with incorrect system dates. Fix: The Regent Award logic has been modified to verify a valid date range before attempting to determine the start/end date for a subsequent academic year. Testing: Navigate to an affected student. Package the student via the MAP. Refresh the student. Confirm the error message does not display. |
RS-13854 | Regent Award | R2T4 | Problem: In release 4.4.0.0 of Regent Award, an enhancement was introduced that would allow the user to see the same "blocking" messages in all of the Regent Award wizards that are shown in the Modify Academic Plan Wizard (MAP). However, this messaging was incorrectly blocking the use of the R2T4 Wizard when the student had an open R2T4 task. Cause: The implementation of the above-mentioned enhancement fully blocked the ability to perform an R2T4, when a student had an open R2T4 task, instead of just displaying additional messaging to the user. Fix: The enhancement code was removed from the R2T4 Wizard in order to allow the user to perform R2T4s within Regent Award. The enhancement will be re-visited in a future release. Testing: Open a student with an R2T4 task in an "Open" status. Navigate to the R2T4 Wizard. Verify that the R2T4 grid and worksheet are available for completing the R2T4 calculations. |
RS-13490 | Regent Award | R2T4 | Problem: FSEOG is unexpectedly not calculating on the R2T4 Wizard correctly when the Institution Setup "FSEOG Percentage for R2T4" setting is anything other than 100%. Cause: When attempting to reduce the FSEOG amounts by the configured percentage, Regent Award was inadvertently setting the percentage amount to 0% due to a conversion bug. Fix: Regent Award logic has been modified to allow the correct calculation to be performed according to the configured percentage during R2T4 load award amounts procedure. Testing: Configure the Institution Setup "FSEOG Percentage for R2T4" setting to 75%. Reload RNA Setup. Navigate to an affected student awarded with FSEOG. Perform the R2T4 Wizard . Ensure that the FSEOG is present in the R2T4 and calculated at 75% of the award. |
RS-11958 | Regent Award | R2T4 | Problem: After an R2T4 Reversal, a Pell disbursement was incorrectly reduced, and broken out into additional disbursements to recoup the reduced amount. Cause: The award amounts were incorrectly distributed between all existing disbursements after the R2T4 reversal process. Fix: The logic was updated to distribute the new amounts between unpaid disbursements only, and to leave the paid disbursements in place and unchanged. Testing: Reverse a finalized R2T4. Navigate to the Academic Plan and verify that the existing paid Pell disbursement amounts are not reduced (duplicated or split). |
RS-11568 | Regent Award | R2T4 | Problem: In some cases, a Post Withdrawal Disbursement (PWD) for Pell was cancelled after a R2T4 has been finalized. Cause: Regent Award zeroed out a PWD for Pell due to a mismatch of the R2T4 payment and award periods. Fix: During the R2T4 finalization process, an update was made to ensure that for FAY-based awards, the payment period's FAY matches the award period when determining which awards and disbursements should be added to the R2T4. Testing: Using the R2T4 Wizard, finalize a R2T4 resulting in PWD. Do not check the "Return PWD/ IOP PWD Amount. Navigate to Academic plan and review Disbursement Details for Pell awards for the associated payment period. Confirm the PWD disbursement has not been cancelled by Regent Award. |
RS-3613 | Regent Award | R2T4 | Problem: An eligible Direct Loan Post Withdrawal Disbursement (PWD) amount included the gross amount of the disbursement rather than the net on the Academic Plan. Therefore, the student student was overawarded. Cause: Regent award incorrectly added Net PWD amount of $1 from Inadvertent Overpayment to Gross PWD amount. Fix: The Regent Award code was fixed to avoid overawarding. Testing: Execute the R2T4 wizard where the results contain a PWD. Verify the Net PWD amount and accept the PWD on the PWD worksheet. Finalize the R2T4. Package and run the EST for AR. Review the disbursement details for the paid award on the Academic Plan. The student should be paid with Net amount of PWD. |
RS-13121 | Regent Award | Reports | Problem: Students were unexpectedly not included on two separate FISAP reports (FISAP Part II Section F Eligible Aid Applicant Report and FISAP Student Detail Report) for the 2016-2017 Federal Award Year (FAY.) Cause: The Report logic had incorrect criteria for enrollment/attendance requirements. Fix: The Report logic was updated to ensure that students who attended at least one course during the FAY are included in the report output. Testing: Run the FISAP Part II Section F Eligible Aid Applicant Report and FISAP Student Detail Report for 2016-2017 FAY. Ensure the reports contain the appropriate students. |
RS-12470 | Regent Award | Reports | Problem: The "Student - Completed Units" report was unexpectedly not including transfer units in the "PA Completed" unit count. Cause: Regent Award applied the incorrect logic when counting completed units for the report output. Fix: The units calculation approach was updated for the "Student - Completed Units" report. Testing: Run the 'Student - Completed Units' report. Check the output against the Academic Plan units for a student who has transfer units. The report should include the program applicable transfer units in the report output as "PA Completed" units. |
RS-11531 | Regent Award | Reports | Problem: The COD Export/EST Disbursement Comparison Report was not returning expected results when certain search criteria was selected. Cause: The Regent Award user defined search parameters in the database lookup were incorrect. Fix: The Regent Award query was updated to request the data from the correct database. Testing: Run COD Export/EST Disbursement Comparison Report and select COD/EST Amount Match equals "Match". Run the report a second time and select COD/EST Amount Match equals "No Match". Ensure the two reports have mutually excluded values. |
RS-3524 | Regent Award | Reports | Problem: The COD Award Disbursement Report is unexpectedly not returning data when a specific term is selected in the parameter criteria. Cause: The COD file xml schema was disrupted by previous changes. Fix: The data source was updated to use correct COD xml schema. Testing: From the Standard Reports option, choose the COD Award Disbursement Report. Select a specific term from the drop down parameter criteria. Ensure that the report is returning the appropriate data. |
RS-13611 | Regent Award | Student Portal (SNAP) | Problem: On the Student Portal, an unexpected "Object Reference" error prevented students from accepting loans. Cause: SNAP generated this error when a student attempted to accept loans via Awards Portlet. In rare cases, this error occurred when a student's awards had been previously cancelled and re-created therefore the SNAP logic was not locating the appropriate award period for the new awards. Fix: The Regent Award method logic was modified to properly find an award period for re-created awards. Testing: In Regent Award, locate a student who previously had loans in an "Cancelled" status. Navigate to the Awards tab and manually update the award to an "Offered" status via the Modify Award Wizard. Package the student through the Modify Academic Plan wizard and ensure the award displays as "Offered" on the Academic Plan. Create a Student Portal account for the student. Navigate to the My Awards page. Accept the loans. Ensure the loans are successfully accepted without error. |
RS-12591 | Regent Access | Student Portal (SNAP) | Problem: The EFC column was missing from the SNAP CSV Report. Cause: The Regent Award Database lookup had returned a NULL value therefore the values were skipped in the report output logic. Fix: The Regent Award Database procedure was updated to return an empty string instead of NULL values. Testing: Submit three applications via SNAP and update one to "Started", one to "In Progress" and one as "Completed". Run the SNAP CSV Report. Ensure the EFC column is present and that the data appears in the respective column. |
RS-12848 | Regent Review | Tasks | Problem: The "Review Facilitate Verification Document(s)" task is unexpectedly created without a corresponding record in Activity Log Entry. Cause: The task is created when all required documents are set to 'Satisfied'. When it is done indirectly as side effect of making an ISIR active it appears that the sequence of Regent Award's actions omit the Activity Log Entry step. Fix: A change to the order of the active ISIR procedure has been modified in Regent Award. Regent Award will now call to the Task Assignment for Document Use and Status prior to the call to the Activity Log Entry. Testing: Navigate to a student who currently has document(s) in Regent Award that will be waived by an ISIR upload and so that the "Review Facilitate Verification Document(s)" task will be created. Load the new ISIR, if necessary manually update the new ISIR to 'Active'. Ensure the Activity Log Entry record is created for new task triggered by the ISIR upload. |
RS-12734 | Regent Award | Tasks | Problem: Manual award modification in Step 1 of the Modify Award Wizard (MAW) was blocked by a non previously existing "Review Eligibility Change" task. Cause: The "Review Eligibility Change" task was automatically created when attempting to process a manual award via MAW. The task blocked awarding and did not allow the process to complete. Since the MAW process was not fully completed through the final step, the task was not visible in the Task tab. Fix: The Regent Award logic for this task has been modified to prevent the creation of the task while MAW is running. The task will be added during Modify Academic Plan or Batch Packaging processes, once the updates in MAW have been completed. Testing: Confirm that no tasks are in an "Open" status for the student. Package the student via the Modified Academic Plan (MAP). Refresh and close any new tasks. Verify that all documents are in 'Satisfied' status. Navigate to the Awards tab and create a manual award for the student via MAW. Confirm no errors display in Step 1 of the process and finish the process. Navigate back to the the Academic Plan tab and MAP the student again. Refresh the student. Ensure the Academic Plan accurately reflects the manual award. |
RS-13114 | Regent Award | User Interface | Problem: The Tasks Queue from the last page of the Unassigned Tasks section of the Home tab was not refreshed after the Tasks Assignment Process was completed. The entire queue and task grid displayed 0 tasks. Cause: The records of tasks are not shown in the queue after bulk assignment from the last page of the Unassigned Task queues. Fix: The Regent Award Task Queue logic has be modified so that it accuratley displays the refreshed grid. Testing: Open a Task Queue from the Unassigned Tasks section of the Home tab. Navigate to the last page of the Task Queue using the navigation arrows. Select all tasks in the task grid. Reassign the tasks to a valid user with appropriate permissons. The entire queue will be refreshed and the user will be redirected to the last page of the queue. |